Customer Support

We accept returns within 14 days of purchase. Items must be in their original condition and packaging. Please contact our customer service for return instructions.

Yes, we offer refunds for returned items that meet our return policy criteria. Refunds will be processed within 5-7 business days after we receive the returned items.

We offer a wide variety of African foods, including staples like fufu, jollof rice, plantains, and a range of spices and sauces. Our selection includes both fresh and packaged products.

EniBim Foods is located at 3306 North Harlem Ave, Chicago, IL.

Delivery times vary depending on your location. Typically, orders within Chicago are delivered within 1-2 business days.

Delivery charges depend on the order size and delivery location. You can view the delivery charges at checkout before placing your order.

Yes, we regularly offer special promotions and discounts. Please subscribe to our newsletter or follow us on social media to stay updated.

We offer a selection of organic products. Look for the 'organic' label on our product listings to find these items.

Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

Yes, we offer same-day delivery for orders placed before 12 PM within Chicago. Please check the availability at checkout.

You can reach our customer service team via email at enibimfoodservices@outlook.com or support@enibimfoods.com or call us at 7732635021 during business hours.

Our store is open from 10 AM to 8 PM, Monday to Saturday 2PM to 8 PM, and from 12 PM to 8 PM on Sundays.