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Pickup Options Customers may pick up orders at our store during business hours. Bring your confirmation email at pickup. Local Delivery We offer local delivery within our service area. Delivery fees vary by distance and will appear at checkout. Delivery Times Orders are processed same-day or next-day depending on volume Delivery time is an estimate and not guaranteed Delays may occur due to weather, traffic, or courier issues Shipping & Returns Shipping Policy Pickup available. Local delivery fees vary and are shown at checkout. Delivery times are estimates. Customers are responsible for the correct addresses. We are not responsible for packages marked as delivered by couriers. Return & Exchange Policy Perishable items are non-returnable. Report spoiled or damaged items within 24 hours with photo proof. Non-perishables may be returned within 7 days with receipt. Refunds processed within 3-5 business days.

Enibim Foods (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or shop in-store. Terms & Conditions Customer Care At Enibim Foods, your satisfaction is our priority. Whether you have questions about an order, delivery, products, or your online account, our support team is ready to assist you. 📬 Contact Information 📍 Store Address: 3306 North Harlem Avenue Chicago, IL 60634 📞 Phone (Call/Text): 773-263-5021 📧 Email: support@enibimfoods.com 🕒 Customer Support Hours Monday – Friday: 10:00 AM – 8:00 PM Saturday: 2:00 PM – 8:00 PM Sunday: 12:00 PM – 8:00 PM Messages received outside business hours will be answered the next business day. Privacy & Safety We collect personal information to fulfill orders and provide support. We do not sell personal data. You may request access, correction, or deletion of your data. We use secure payment processors. Payment Methods Payment Methods Credit / Debit Cards Mobile Wallets Cash on Delivery Wholesale Inquiries Are you a retailer interested in carrying our diverse range of high-quality products? We welcome wholesale inquiries and offer competitive terms for partnering with us. Contact us today to learn more about how you can feature our products in your retail establishment.

EniBim Foods, located at 3306 North Harlem Ave, Chicago, IL, is an international grocery and convenience store offering a wide range of fresh, frozen, and packaged foods, including poultry, fish, meat, pantry staples, beverages, and produce. We also specialize in African and global groceries About Us Our Story EniBim Foods, located at 3306 North Harlem Ave, Chicago, IL, is an international grocery and convenience store offering a wide range of fresh, frozen, and packaged foods, including poultry, fish, meat, pantry staples, beverages, and produce. We also specialize in African and global groceries. Delivering Freshness Every Day at a Time At EniBim Foods, we are committed to delivering the freshest products to our customers every single day. Our dedication to freshness ensures that you always get the best quality groceries for you and your family. We Take Sustainability Seriously Sustainability is at the core of our values. We strive to source products and operate our store in an environmentally conscious manner, minimizing waste and reducing our carbon footprint. Supporting Local Products We believe in supporting local farmers and producers. That's why we offer a wide selection of locally sourced products, helping to promote and sustain local businesses and communities. Save every day! Discover great savings on a wide range of products with our daily specials. We offer discounts on fresh produce, pantry essentials, and more. Shop today and enjoy fantastic deals! Shop Deals Subscribe & Save Get 10% off Email* Yes, subscribe me to your newsletter. * Subscribe

We’re Here to Help At Enibim Foods, your satisfaction is our priority. Whether you’re shopping African groceries, American staples, or specialty items, we’re committed to making your experience smooth and enjoyable. If you have questions, need assistance with an order, or want to give feedback, you can reach out to us. Customer Support EniBim Foods is dedicated to providing excellent customer support. Whether you have a question about our products or need assistance with your order, our team is here to help. Feel free to reach out to us via the contact information provided below. Get in Touch Have a query or need assistance? Fill out the form below, and we'll respond to you promptly. First Name* Last Name* Email* Phone Leave us a message... Submit Live Chat Assistance Need immediate help? Chat with our support team for quick assistance with any inquiries or concerns. Message Us Location Visit Us Visit us to explore our diverse range of fresh and frozen foods, including African foods, poultry, fish, meat, pantry staples, beverages, and produce. Location: 3306 North Harlem Ave Chicago, IL 60634 123-456-7890 FAQ Frequently Asked Questions Frequently asked questions General What is your return policy? We accept returns within 14 days of purchase. Items must be in their original condition and packaging. Please contact our customer service for return instructions. Do you offer refunds? Yes, we offer refunds for returned items that meet our return policy criteria. Refunds will be processed within 5-7 business days after we receive the returned items. What types of African foods do you offer? We offer a wide variety of African foods, including staples like fufu, jollof rice, plantains, and a range of spices and sauces. Our selection includes both fresh and packaged products. Where is EniBim Foods located? EniBim Foods is located at 3306 North Harlem Ave, Chicago, IL. How long does delivery take? Delivery times vary depending on your location. Typically, orders within Chicago are delivered within 1-2 business days. What are your delivery charges? Delivery charges depend on the order size and delivery location. You can view the delivery charges at checkout before placing your order. Do you have any special offers or discounts? Yes, we regularly offer special promotions and discounts. Please subscribe to our newsletter or follow us on social media to stay updated. Are your products organic? We offer a selection of organic products. Look for the 'organic' label on our product listings to find these items. Can I track my order? Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status. Do you offer same-day delivery? Yes, we offer same-day delivery for orders placed before 12 PM within Chicago. Please check the availability at checkout. How can I contact customer service? You can reach our customer service team via email at enibimfoodservices@outlook.com or support@enibimfoods.com or call us at 7732635021 during business hours. What are your store hours? Our store is open from 10 AM to 8 PM, Monday to Saturday 2PM to 8 PM, and from 12 PM to 8 PM on Sundays.

Loyalty Earn points and turn them into rewards Become a Member 01 Sign Up Sign up as a member to start enjoying the loyalty program 02 Earn Points Earn points by signing up to the site and by placing orders. 03 Redeem Rewards Redeem points for various discounts. Program tiers Reach new tiers as you earn more points. Basic 0 total earned points required Earn Points Follow on social media Get 100 points Purchase a product Get 1 point for every $1 spent Sign up to the site Get 50 points Celebrate a birthday Get 5,000 points Follow on social media Get 100 points Redeem Rewards Flexible reward 1,000 Points = $1 discount Silver 500 total earned points required Earn Points Follow on social media Get 100 points Purchase a product Get 1 point for every $1 spent Sign up to the site Get 50 points Celebrate a birthday Get 5,000 points Follow on social media Get 100 points Redeem Rewards Flexible reward 800 Points = $1 discount Gold 1,000 total earned points required Earn Points Follow on social media Get 100 points Purchase a product Get 1 point for every $1 spent Sign up to the site Get 50 points Celebrate a birthday Get 5,000 points Follow on social media Get 100 points Redeem Rewards Flexible reward 500 Points = $1 discount

Discover EniBim Foods, your go-to African grocery store in Chicago. Explore international flavours today! 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